Gain real-time visibility across your store footprint
Stop finding out about problems after the damage is done. See how YUMBI gives your operations teams a single, unified view across every location, channel, and order.
Book ReviewThe YUMBI operating system for restaurant commerce One platform to control the chaos, capture the data, and own the customer
YUMBI helps restaurant and QSR brands own their customer relationships, with integrated ordering, delivery, marketing and customer engagement technology.
GATEWAY OS
YUMBI in numbers
Our stats tell the story
From menu to money. YUMBI replaces fragmented point solutions with a connected platform that brings control, reliability, intelligence, and growth together.
100 million +orders processed
2000 +restaurants onboarded
In 7countriesNo single
Source of
truth
POS
Aggregator
CRM
Web App
Voice
Delivery
Source of
truth
POSAggregatorCRMWeb AppVoiceDeliveryThe problem
Restaurant brands are running on fragmented ecosystems
POS systems, aggregators, delivery providers, and marketing tools that don't talk to each other. The result? Menu chaos, revenue leakage, operational blind spots, and a customer relationship owned by someone else.
Every day this fragmentation continues, it costs the brand money, visibility, and control. The question isn't whether to fix it, it's how long you can afford not to.
The YUMBI solution
A connected platform that compounds value with every order
Each layer builds on the one beneath it, so every new location, customer, and order makes the entire platform more intelligent and commercially powerful. Learnings feed back into menu design, pricing, and strategy, compounding value over time.
Order
Customers place orders across any channel, whether web, app, voice, QR or aggregator
Fulfilment
Gateway validates menus, injects orders into POS with failover protection
Experience
BeHeard captures feedback post-order, surfaces issues before public reviews
Insights
Data consolidates into predictive performance intelligence across all channels
Influence
Intelligence activates targeted campaigns, migration, and lifecycle automation
Gateway
OSThe operating system everything else is built on
Built over 12+ years, tested across 2,000+ locations, 13 brands, and 7 African markets.
Layered on Gateway
Products that compound the value
Each product builds on Gateway's foundation. Add what you need, when you need it. Every layer makes the platform more intelligent.
StoreFrontDirect channelEvery order through an aggregator is a customer you don't own.
White-label web and app ordering that builds owned customer relationships. Your brand, your data, your margin, across delivery, pickup, and order-ahead.
Explore StoreFront
InsightsIntelligenceYou can't manage what you can't see.
Insights consolidates every sales channel, from POS to dine-in, into real-time role-based dashboards. Predictive analytics and menu profitability are built in, so the whole operation works off one source of truth.
Explore Insights
BeHeardReputation firewallFixing a 1-star review costs 10x more than preventing it.
BeHeard captures feedback the moment an order lands, routes the problem to the manager who can fix it, and resolves it before it becomes a public review.
Explore BeHeard
EngageGrowthDon't just acquire customers, keep and grow them.
Engage turns order history into lifecycle campaigns and precision vouchers, so the customers you win keep coming back through channels you own.
Explore Engage
The YUMBI effect
Proven results with scalable growth.
Switching to YUMBI equips your brand with a high-performance commerce engine built for African retail. Here is what our ecosystem delivers:
38%shift from aggregator to direct ordering (avg. 12-month)
4.2×ROI on precision voucher campaigns
99.97%Gateway uptime across 2,000+ locationsTrusted by Africa's leading brands
Powering digital commerce for the brands that matter
Every brand logo links to a real online ordering website powered by YUMBI
Start hereOperations leaders Marketing leaders Executive leadership
Find the right entry point for your role
Different stakeholders, different priorities. Choose the path that matches yours.
Win back customers from aggregators
Stop letting valuable customer data walk out the door. See how YUMBI's automated platform shifts your loyal customers from third-party delivery apps back to direct ordering.
See DataScale your strategic market advantage
Move beyond basic digital sales channels. See how YUMBI turns your transaction volume into a connected strategic moat that protects your brand.
Book Review